The ransomware playbook South African SMBs keep losing to

The same chain, over and over. Four steps, one outcome, zero variety. If you work a few incidents a year you stop being surprised - and you start seeing exactly where to break it.

Step 1 - Initial access via phishing

Still a Microsoft 365 OAuth consent prompt, or a spoofed invoice PDF dropping a first-stage loader. Native M365 filtering catches the bulk, misses the targeted. The user clicks because the email looked like it came from a supplier they do business with.

Step 2 - Credential harvest and lateral move

Loader pulls Mimikatz or an LSASS dumper (MITRE ATT&CK T1003). Harvested creds get replayed against the on-prem AD. Because a service account has domain admin rights (it shouldn't), the attacker is now in the crown jewels within 30 minutes of the click.

Step 3 - Exfiltration before encryption

Modern ransomware doesn't just lock files - it copies them first. Rclone to a cloud bucket, or a staged archive to a hosting provider (T1567). This is where double-extortion comes from: "pay or we leak."

Step 4 - Encryption at 3am on a Saturday

Timed to minimise response. Backups on the same AD get hit first. The business wakes up to a ransom note and no usable recent backup.

Three interventions that break the chain

  1. MFA on every admin and VPN account. Kills the replay in Step 2 for the majority of attackers. Non-negotiable.
  2. Backups isolated from AD. Immutable, separate credential domain. If the attacker reaches your backups, you have no recovery.
  3. Behavioural antivirus with automated containment. Signature AV sees nothing; behaviour-based catches LOLBin chains and kills them before Step 3.

None of these are exotic. None require a six-figure SOC. They are the difference between a Monday standup and a Monday press release.

Sources